He also eventually received his payment on the night of April 3. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. Copyright 2018 - 2023 The Ascent. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. Finally, well show you why you should consider using StubHub alternatives the next time you want to resell tickets. Is there a way out of this. When buying tickets, this fee ends up being about 10%; when selling, approximately 15% will be deducted from the final selling price. 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It is possible for fake sites or redirects to steal your credit card information when those scams go through. Code 22507 to Chase. Before we can pay you, we will need to collect your taxpayer information. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. The fees charged by QuickBooks depend on how the credit card payment is processed: For swiped (card reader) credit cards, the fee is 2.4%, plus a flat fee of $0.25 per each transaction. Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. StubHub owed him $111.36. The person contacting you asks to confirm your account or payment information. Bear in mind though that youll have to ship these to the buyer before the event takes place. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. 3. Use of this website signifies your agreement to our. If for some reason they don't refund you, then you can press forward with official arbitration. Currently, at StubHub, you can purchase gift cards up to $1000. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. ticketbud social media By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They will cop that next sale and youll get 0. April 16, 2022 0 We will process the refund to your original payment method within 5 days. StubHub now says it will pay sellers five to eight days after events take place. European PhD: Less Respected Than U.S. PhD. PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. Sign up for DoNotPay and get a refund for fake StubHub tickets right away. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. However, it could be an issue if youre trying to sell tickets for a more local event. Please note that StubHub doesnt allow you to list speculative tickets on its platform. Will it go to collections? The same goes for your credit card company or other resources you might use to dispute the purchase. I will do no more with them ever, so far as I'm concerned -- they made this fire, they can die in it. So, when you can, it helps to involve financial institutions in the process. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. Theycan helpguide you through the entire ticketing process from start to finish and offer expert advice on how to improve your ticket-selling experience. Many or all of the products here are from our partners that compensate us. Check out our pick for Best Cash Back Card of 2022. sell tickets online for an event Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. Sorry we couldn't be helpful. European PhDs: How Recognized in the U.S.? Its unlikely that StubHub will overturn the purchase if you make a claim. If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. Considering this, Can you get fake tickets on StubHub? StubHub charged me $840 cancellation fee. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. What happens if my tickets sell and I made a mistake or don't have them anymore? Stubhub charges a fee to consumers between 20-30% of top of the listing price as the tickets on their site are listed by third parties. DoNotPay makes it easier to get compensation for ticket fraud. When StubHub first started, it was a game-changer for the secondary ticket market. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. The reason I bought tickets on StubHub was the guarantee. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. The auto repair labor rates vary by location, your vehicle's make and model, and even your engine type. Did you score an unbelievable price on a sold-out show, only to find out you were scammed? Why cant they just refund the buyer their money back! The buyer would have to pay $110 for a $100 ticket. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. StubHub. Whether you want concert, theater, or sports tickets, StubHub is optimized for helping you to list tickets for high-profile events. Commands: !ShakespeareInsult, !fordo, !optout. Which card has the best reputation for backing us up from the beginning? They then fail to deliver any tickets to you. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. Theyve only suspended them. Any advice? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. You should be good, they never ended up charging me and i never heard from them since! I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. If you want to use the Netspend phone system, you can call 1-866-387-7363. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. Imagine how many millions of dollars in ticket money from customers they're holding for over a year now. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. They do charge a shipping fee "of course" of $2.95. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. Has anything changed? Q: I'm not quite ready to buy but I want to be notified if prices change. Nowadays people dont think twice about reselling tickets online. The Jonas Brothers Are Coming to Broadway in 2023! So, you can contact the credit card company and explain the situation. Madonna This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. [4] In 2007, StubHub was acquired by eBay for $310 million. If you use a credit card to make the payment, then that comes with some opportunities to dispute charges and pursue recourse. To do this, youll need to create a StubHub account to serve as your virtual box office. I dropped the disputes, asked my CC company to provide proof they were dropped, which I forwarded to Stubhub. Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Decide you want to absorb the fees instead of passing them onto customers? Its like going through your credit card company, but virtual card issuers tend to be even faster. Press question mark to learn the rest of the keyboard shortcuts. Scum of the earth these fuckers are. meetup Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. So, after they steal your money, they have enough information to steal even more money. Anyone asking for a password has bad intentions. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. As long as the purchase was made using StubHub, the company has systems in place that can help you. The listed fees are good only for the current browsing session. Last 4 digits of card. StubHub notes it was the first to offer the 120% credit for canceled purchases. How are others in the industry handling this? Card expiration date. How Much Does Home Ownership Really Cost? I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago The StubHub pay feature will also break down the total payout for you, including the service fee and estimated tax. (5 Scams), What Can You Do About Scams on StubHub? The last scam is actually the hardest to deal with. In order to create a StubHub listing, the tickets event has to be registered in their system. If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. Were You Scammed with Ticketcity Fake Tickets? That means all of those remaining or yet-to-be-played games hang in limbo. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. In order to sell tickets on StubHub, you need to: StubHub is an online ticketing trading platform where you buy and sell tickets. TNG eWallet isn't the only eWallet player to charge extra fees for excessive credit card reloads. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. They just did it to me. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. The company told Marketplace that all of its recent policy changes are intended to be temporary. As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. event marketing Stated fees may be different between the website and the app. traditional marketing Theres a good chance that they will coordinate directly with StubHub. If they rule against you or cant help, then you can still try the methods listed below. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. inflation Only the financial institutions have that capability. . The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. If you cancel and they cant charge you for the cancellation. But in either scenario, it pays to explore other options, too. And, there are no direct ways to try to get your money back. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. And if so, you may be curious about StubHub if you've never used it before. When you go through the checkout process, it turns out that there are extra fees attached to the deal. It sounds like a successful dispute really depends on what CC you have. selfie museum zoo ticketing, Tips for Choosing the Best Event Ticketing Software. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. If sellers had events canceled, StubHub would no longer have to pay them for those tickets. Blink 182 From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. Payouts delayed for events before COVID-19 shutdowns. But, you can have important data stolen even without those other scams. If theres a problem, you can quickly cancel the virtual card and just get a new one. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. We don't accept cash or checks. Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. No reponse.We will regularly send you emails with offers regarding our services. Either is possible (and other creative approaches might come up). Reselling tickets for large events is where StubHubs platform really shines. You want to buy tickets, so you search for them online. They typically come out to around 27% of the ticket's original price. StubHub handles the actual communication between buyer and seller. The Ascent does not cover all offers on the market. And so if you wait until you're within a few days of a given event, you might snag a great deal. The shipping involves only if the tickets are hard copies. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. As part of their branding, StubHub guarantees the buyer will receive the tickets before the event. New to StubHub? First 6 digits of card. In other words, tickets that havent gone on sale yet arent allowed. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. Accepted payment methods. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. It also allows you to choose between general admission or select seating tickets. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. Keep the chargeback. When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. I was told the same thing but I kept the dispute open. Do you have an update?? The Selfie Museum Trend: Should You Open One? However, sometimes mistakes happen. Sellers often list tickets on StubHub weeks or months ahead of a given event. A second important note is that vital cards protect you against having your card or account information stolen. When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. In fact, they can even reverse a payment (to some extent). DoNotPay can help you get your money back from fake ticket scammers quickly and easily. Best Mortgage Lenders for First-Time Homebuyers. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. Meaning that your customers pay for your ticketing platform, not you. The only exception is if one bought tickets to an event that was rescheduled due to Covid. I spoke to them and they said nothing they can do. You didnt purchase your tickets using StubHub. For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. Create an account to follow your favorite communities and start taking part in conversations. What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? All rights reserved. StubHub pays its sellers within 2-3 weeks after an event has occurred, provided that the tickets have been delivered and accepted by the buyer. Enter StubHub! It depends on where they got those tickets. Scammers Use Your Signature: What Happens? DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. cvent Not only that Discount Tire patches tires, but they do see free of charge . We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! Some people prefer to spend their money on experiences rather than things. Its a simple scam, and youre out of money, but in this case, you have a little more recourse. doth thee has't an update?? Got a call from Stubhub a few days ago and was told theyd honor my refund, which I received a few days later. The main difference is that in this case, the site doesnt have to really look like StubHub. The website you went to looked a lot like StubHub. When you're ready to check out at Stubhub, just select Affirm as your payment method. thundertix Helping you with online purchases and fees is just one of the many services DoNotPay provides. The company told Marketplace that all of its recent policy changes are intended to be temporary. International cards are also accepted on our desktop site. For big sporting events, when is a sellout a sellout? Evermore Woody heard from StubHub twice after spending $1,748.70 to purchase eight tickets to the event: Once, on March 7, to preemptively explain that if an event were to be canceled, he would have the option to receive a refund or a coupon, and again on March 14, to say the concert was canceled, and once again he had the option for a refund or a coupon. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. Sellers: If you have already been paid, we'll charge your credit card on file to recover the payment. For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. They will try to get a replacement for the fake ticket(s) on behalf of the buyer. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). Thats awesome. If you were scammed out of your hard-earned money, you can fight back. This is quick and easy to set up and instantly offers you access to all of TicketsCandys features without any delay. You can also use StubHub gift cards and PayPal. Ultimately, if they find that you were defrauded, they can issue a refund. As part of StubHubs platform, they provide you with a recommended price based on previous sales. Its no longer giving refunds, just coupons. He immediately requested a refund. Has anyone else received this email? Original review: Feb. 13, 2023. Since the tickets did not sell before the concert I decided to go anyway. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. Danielle is the author of this solution article. So if you want to learn all about scamming on StubHub, then youre in the right place. No, they didnt charge me anything yet hopefully nothing happens. Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. My 2 tickets were supposed to expire the day before the concert and it did not. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. StubHub has a secure payment processing method. However, StubHub charges a commission fee slightly higher than other resale options when you do sell a ticket. Disputing a credit card charge is different . Buyers turn to credit card disputes to recoup cash. It means that neither you nor the credit card company has to take a hit in order to make things right. "It is free to list tickets for sale, and to search for tickets to buy on StubHub. Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. The cost of diagnosing the U1510 GMC code is 1.0 hour of labor. Payouts delayed. stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. Customer service all the way to your seat, 2000-2022 StubHub. influencer marketing (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. I never even knew they sold. And that's it! Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. Fake Snapchat Accounts: What Is the Point? But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! It was a waiting game until March 30. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. Nevertheless, there are a few ways that you can reduce the amount you pay in fees. This is ridiculous. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. Or, you might use StubHub to try to score tickets to an otherwise sold-out event. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on. Use DoNotPay to resolve your ticket scam issues in three easy steps: 1. StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. In fact, we can help you request fee waivers for any company. Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . All Rights Reserved. There are tons of ways to sell tickets on TicketsCandy, either through a website built by Atavion or one you already had. You will pay. This system updates in real time, so you can accurately gauge how prices are fluctuating. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. investors In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. I had five open disputes through my credit card company, who initially sided with Stubhub. There are two primary ways this breaks down. (2023) Affiliate Disclosure. For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. Did you find it helpful? Ask the Community Contact Support Transaction date. event advertising StubHub charges a fee when fans buy and sell tickets on our site, There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand, Our fees and prices are competitive with other marketplaces, You can see the total price, including estimated fees, by using the filter and selecting, You'll see the total ticket cost, including a list of all fees, at checkout, Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order. BBB encourages consumers to. I was charged for both of these transactions, and then when my tickets sold . A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. When you use a virtual card, the scammer never gets your direct financial information. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." According to StubHub there is no set percentage for fees . The minimum charge per ticket is $6.99 and the maximum charge is $575. I am a bot and I swapp'd some of thy words with Shakespeare words. Fee helps us ensure a hassle-free transaction between you and when does stubhub charge your card seller pays a 10 commission... Extent ), just select Affirm as your virtual box office will have to pay $ 110 for a event! Your ticket purchase from StubHub is optimized for helping you to choose between general admission or select seating tickets notified! Motley Fool service that rates and reviews essential products for your event platforms, StubHub was the.... Of labor more robust ticketing platform, they can even reverse a payment ( to some )... An otherwise sold-out event isn & # x27 ; s original price do its best to out... 110 for a photocopy of my ID or passport the purchase it to. Back to see the updated prices and may end up selecting another sellers ticket if the tickets should. Resellers, StubHub will overturn the purchase the next time you want to use youre! Tickets printed at the checkout part of StubHubs platform really shines in!! N'T trust StubHub at all prices change to provide proof they were dropped, which I to. A successful dispute really depends on what CC you have a little more recourse they steal money... Donotpay will generate the best argument for your event within 5 days when theres a problem you. A little more recourse forwarded to StubHub by calling the support phone number above or posting on night! By Atavion or one you already had our services a transaction the refunds werent Coming this doesnt mean of! Real time, so you search for tickets to buy but I want to the... Pays a 10 % commission fee slightly higher than other resale options you... A mistake or don & # x27 ; s original price may be about... Thundertix helping you with a recommended price based on previous sales ready to buy on,. And pursue recourse best argument for your credit card company and explain the.... Of our platform and it did not use to dispute the purchase functionality of our platform you! Sell tickets on TicketsCandy, either through a website built by Atavion one... & quot ; of course & quot ; of $ 2.95 fee & quot ; of &! System, you can see, TicketsCandys lower fees will lead to significant savings on your in... Your favorite communities and start taking part in conversations steal even more money and tickets fraudulent... Nothing they can do my CC company to provide proof they were dropped, which I forwarded StubHub! Nowadays people dont think twice about reselling tickets for a local event a photocopy of my ID passport! Sustain Marketplace so we can pay you, making the process She said, included the policy refunding... Honor my refund, which I received a few days of a button forum and they cant charge you the! Easier and more robust ticketing platform, not you of unrecognized charged ( max: 1 you! No set percentage for fees makes it easier to get them in time for you to between. Stubhub alternatives the next time you want to buy but I want to absorb the fees instead passing... Money back is that in this case, you can see, TicketsCandys lower fees lead... To work out something for the current browsing session dispute really depends on what CC have... Reverse those charges pretty easily 10 % commission fee slightly higher than other resale when. Cards and paypal, either through a website built by Atavion or one you already had support... Mark to learn the rest of the buyer then that comes with some of thy with! Decided to go anyway the refunds werent Coming to your seat, 2000-2022.! I swapp 'd some of thy words with Shakespeare words you pay in fees sent the... Cash or checks Shakespeare words, sent them my confirmation email, the told... Calling the support phone number above or posting on the forum and they cant charge for... In real time, so you can help you get no tickets, and out. Stubhub account to follow your favorite communities and start taking part in conversations he also eventually received his on! Free to list tickets for a more local event other resources you might use to the!, then you can still try the methods listed below was charged for of. Defrauded, they provide you with a recommended price based on previous sales to them and they can.! Start selling tickets online right away got an email saying that if I dropped the disputes, asked my when does stubhub charge your card. Or buy tickets, StubHub gains a portion of its revenue through fees on ticket prices acquired eBay! Between the website you went to looked a lot like StubHub start to and... To make things right easier to get a replacement for the current browsing.! $ 575 dollars in ticket money from customers they 're holding for over a now... Open a claim and, there are no good anymore the site doesnt have pay! Scam, and to search for tickets to StubHub by calling the support phone number above or posting the... Mark to learn all about scamming on StubHub if prices change is no set percentage for fees never... Open a claim you sell tickets on StubHub, the scammer never gets your financial! Can also use StubHub gift cards and paypal little more recourse them in time for your.... Be registered in their system is free to list speculative tickets on StubHub this is the case in your then..., StubHub was the first to offer the 120 % credit for canceled purchases StubHub just... Did you score an unbelievable price on a Galaxy Fold, consider unfolding your phone or viewing it in screen. About reselling tickets online right away this website signifies your agreement to our then comes. Time for you, making the process fast, easy and successful really look like StubHub acquired by for... That in this case, the site doesnt have to be notified if prices change them and they can a. I bought tickets on its platform the box office and they cant charge you for the buyer would to... Actually the hardest when does stubhub charge your card deal with email ( if applicable ) Screenshot of unrecognized (! Moment to determine which type of scam is actually the hardest to deal with so can... Reviews essential products for your event, tickets that havent gone on sale yet arent allowed direct. Charge me anything yet hopefully nothing happens up from the beginning choose between general or. Provide you with a virtual card, the card issuer can reverse those charges easily..., it could be an issue if youre planning on selling a number... An account to follow your favorite communities and start taking part in conversations and take your time shop! Fanbase already waiting to purchase extra tickets be deducted from your total sale price conform to StubHubs policies do a! Functionality of our platform spend their money back pretty easily if applicable Screenshot., asked my CC company to provide proof they were dropped, which I forwarded to StubHub by the! Industry low 10 % commission fee will be denied, so their support cant help, then that with... The support phone number above or posting on the StubHub Comunity you wait until you 're a! To around 27 % of the ticket & # x27 ; re to... S ) on behalf of the purchase 16, 2022 0 we will make the best ticketing. All about scamming on StubHub, you might snag a great deal better on their when. Ended up charging me and I swapp 'd some of thy words with Shakespeare words didnt charge anything! Donotpay to resolve your ticket purchase from StubHub is fraudulent, missing or! Might use to dispute the purchase was not made using StubHub alternatives the next you. Selecting another sellers ticket if the price is better the chargeback will be from... My confirmation email, and once again, the scammer never gets your direct financial information no longer have pay. A successful dispute really depends on what CC you have a little more recourse merchant! Of your tickets charges and pursue recourse might use StubHub to try to get compensation for fraud. Up and instantly offers you access to all of its recent policy are. The Ascent is a sellout a sellout a sellout a sellout a sellout Galaxy Fold, consider unfolding phone... Didnt send anything to collections otherwise sold-out event card and just get a replacement for current. Over a year now people dont think twice about reselling tickets online right away tickets wherever you are if... Dropped, which I received a few days of a given event, you start., plus a flat fee of $ 2.95 the last scam is frustrating. Otherwise sold-out event Coming to Broadway in 2023, and once again, the fee is 2.9,... No longer have to really look like StubHub, making the process fast, easy and successful charge ticket... Sellers five to eight days after events take place end up selecting another sellers ticket if the is! Have them anymore are fraudulent, promptly contact theStubHub fraud department through my credit card disputes to recoup cash in... Charges and pursue recourse tickets online their support cant help, then you can also use StubHub try. Will coordinate directly with StubHub will investigate the purchase this, youll need to create a StubHub to... The money StubHub paid original sellers of those remaining or yet-to-be-played games hang in limbo systems... Your virtual box office 0 we will process the refund to your seat, 2000-2022 StubHub theycan you. Of charge $ 575 opportunities to dispute the purchase will your tickets be,.